If you are still experiencing issues with the extension after trying the above options, please contact our support team using the in-app chat.įor more information, check out our Copper Extension FAQs. Click the three dots at the top right of your Chrome browser -> More Tools -> Extensions.Note: email tracking will not work in incognito mode. That way if it turns out it is your non Google extensions causing it to work inconsistently, you can only use the Copper extension turned on Incognito. If it turns out to be the other extensions that are disabling its use, you can enable the Copper Extension in Incognito Mode and use it in Incognito.

If the above options do not fix your issue, the following can interfere with the extension. Visit the extension page for Copper CRM for Gmail in the Chrome Web Store.Click 'Confirm' again to confirm the removal of the extension.Go to the Chrome menu and click Preferences ⇨ Extensions ⇨ Click 'Remove' next to the Copper extension.In the Chrome menu, navigate to Preferences ⇨ About Chrome and make sure Chrome is updated to the current version.Make sure the following options are selected:.You cannot install Chrome extensions manually without enabling this option. Here click on the Developer mode toggle at the top-right corner to enable it.

In the Chrome menu, go to Preferences ⇨ Advanced ⇨ Privacy and Security ⇨ Clear Browsing Data. Click on the Chrome main menu and select Extensions from the More tools option.

Below you will find some common fixes for any issues you may be experiencing with the Copper Chrome Extension for Gmail.

How to make a google chrome extension